This experience includes multiple effects which may include total darkness, uneven surfaces, air blasts, strobe lighting, pyrotechnics, latex, sudden loud noises, live actors, fog, scent and temperature changes. There is also a slide, motion simulators and tight spaces, which will require guests to bend down whilst walking or crawling. Please note there are alternative routes for guests who do not wish to participate in certain physical activities.

This combination of effects is designed to immerse guests into the experience and is intended to be impactful. Some participants may suffer from a loss of balance, headaches, locomotor system pain, dizziness, problems caused by jets of air, fog effects or scents, and in some cases, epilepsy-like symptoms, during or after the experience.

This experience may not suitable for:

  • Guests with disabilities.
  • Guests who are pregnant.
  • Guests who suffer from high blood pressure, heart conditions, asthma, epilepsy or back/neck conditions.
  • Guests suffering from breathing or respiratory problems, such as allergies.
  • Guests who are blind or visually impaired.
  • Guests who are wheelchair users.
  • Guests who are of a nervous disposition.
  • Guests prone to motion sickness.
  • Guests with any type of medical condition affecting the senses of smell, vision, or hearing.
  • Guests with sensitivities to scent, loud noises, or flashing lights.
  • Guests under the influence of alcohol or drugs.
  • Guests under the age of 10.
  • Guests who are elderly.

If guests have any particular requirements, they are advised to contact the Guest Services team. There can be no guarantee that requirements can be met if only notified upon arrival at the venue.

If guests any questions throughout the experience, they are kindly requested to speak to a member or our team who will be able to assist further and/or provide alternative options.

Guests with disabilities are entitled to a free carer ticket. To qualify for a carer ticket you must contact our guest services team at hello@dotdot.london and provide one piece of documentation. This must consist of one of the following:

  • A DLA, DWP or PIP letter stating you are entitled to lower or higher rate mobility allowance.
  • A certified NHS Letter from your doctor or consultant stating why you are eligible for this policy.
  • A letter from a professional body (e.g. Nurse, Bupa Healthcare Advisor) stating why you are eligible for this policy.